Refund Policy

0114-day full refund

Request a full refund within 14 calendar days of buying NotchDash Pro. You don't need to give a reason.

Evidence of fraud or repeated purchases made to claim refunds may make a request ineligible for this voluntary guarantee. This exception never limits mandatory consumer rights.

02Later requests

If you ask after 14 days, we review the request individually. Paddle may separately approve a full or partial refund under its own policy.

03Billing errors and product problems

Contact us about duplicate charges or technical problems that materially prevent Pro from working as described. We will investigate, try to resolve the problem and arrange a refund of the affected payment where appropriate. Your rights for faulty or misdescribed products are not limited by the 14-day window.

04How to request a refund

Email qianmu0331@gmail.com with your purchase email and Paddle order or transaction reference, or request help at paddle.net using your receipt. You do not need to provide full card details. We aim to reply within two business days.

Paddle is the merchant of record and authorized reseller and processes approved refunds. Refunds go to the original payment method where possible. We do not deduct payment-processing fees from your refund. Processing and bank arrival times vary.

05After a refund

When a full refund is completed, your Pro license is revoked. You can keep using the free version.

06Paddle policy and your legal rights

This policy supplements Paddle's Refund Policy and Buyer Terms. Nothing in it restricts Paddle's authority to issue a refund or limits any mandatory consumer protection, withdrawal, cancellation or dispute rights you have. Where applicable law or Paddle's terms give you greater protection, that protection applies.

07Contact

Shanghai Qianmu Chenglin Information Technology Co., Ltd. — qianmu0331@gmail.com